FAQs
FAQs
FAQs
With over 10 years arranging walking and walking holidays we have been asked pretty much every question, They are faithfully reproduced here in easy to find sections with the answers - so you should find what you need to know on this page ! If not just Contact Us on the Meet & Connect page and we will help - and post the answer to your question here to help the next person!
With over 10 years arranging walking and walking holidays we have been asked pretty much every question, They are faithfully reproduced here in easy to find sections with the answers - so you should find what you need to know on this page ! If not just Contact Us on the Meet & Connect page and we will help - and post the answer to your question here to help the next person!
Walking Routes
Walking Routes
Walking Routes
What is a self guided walking holiday?
What is a self guided walking holiday?
What is a self guided walking holiday?
How do I choose a route
How do I choose a route
How do I choose a route
How hard are the walks?
How hard are the walks?
How hard are the walks?
Can I walk slower or faster than your suggested itineraries
Can I walk slower or faster than your suggested itineraries
Can I walk slower or faster than your suggested itineraries
Can I add in rest days and activity days?
Can I add in rest days and activity days?
Can I add in rest days and activity days?
I only have a few days - do you offer short breaks?
I only have a few days - do you offer short breaks?
I only have a few days - do you offer short breaks?
Prices & Quotes
Prices & Quotes
Prices & Quotes
What do these holidays cost?
What do these holidays cost?
What do these holidays cost?
If I ask for a quote do I have to book?
If I ask for a quote do I have to book?
If I ask for a quote do I have to book?
I’m on a low budget so how can I get the cheapest options?
I’m on a low budget so how can I get the cheapest options?
I’m on a low budget so how can I get the cheapest options?
Are there any extra costs or surcharges on your prices?
Are there any extra costs or surcharges on your prices?
Are there any extra costs or surcharges on your prices?
Do you charge for credit card payments?
Do you charge for credit card payments?
Do you charge for credit card payments?
Planning My Holiday
Planning My Holiday
Planning My Holiday
When is the best time of year to walk?
When is the best time of year to walk?
When is the best time of year to walk?
What about bank holidays and school holidays?
What about bank holidays and school holidays?
What about bank holidays and school holidays?
Can I walk out of season… In the winter?
Can I walk out of season… In the winter?
Can I walk out of season… In the winter?
Can I start my walk on any date?
Can I start my walk on any date?
Can I start my walk on any date?
Can I build other activities into my walk?
Can I build other activities into my walk?
Can I build other activities into my walk?
Can I take longer holidays than your sections show?
Can I take longer holidays than your sections show?
Can I take longer holidays than your sections show?
What does my holiday include?
What does my holiday include?
What does my holiday include?
Travel To My Holiday
Travel To My Holiday
Travel To My Holiday
How do I get to and from the trail?
How do I get to and from the trail?
How do I get to and from the trail?
Can you help with public transport to the trails?
Can you help with public transport to the trails?
Can you help with public transport to the trails?
What are “rail to trail” walking holidays?
What are “rail to trail” walking holidays?
What are “rail to trail” walking holidays?
What about parking and getting back to my car?
What about parking and getting back to my car?
What about parking and getting back to my car?
Do you arrange transfers from stations and airports?
Do you arrange transfers from stations and airports?
Do you arrange transfers from stations and airports?
Walkers from overseas
Walkers from overseas
Walkers from overseas
Do you provide extra help for overseas walkers?
Do you provide extra help for overseas walkers?
Do you provide extra help for overseas walkers?
Which overseas countries do you take bookings from?
Which overseas countries do you take bookings from?
Which overseas countries do you take bookings from?
Can you produce information in foreign languages?
Can you produce information in foreign languages?
Can you produce information in foreign languages?
How do we work out the cost in our own currency?
How do we work out the cost in our own currency?
How do we work out the cost in our own currency?
Do you provide general information & tips on visiting the UK?
Do you provide general information & tips on visiting the UK?
Do you provide general information & tips on visiting the UK?
Do I need a visa to walk in the UK?
Do I need a visa to walk in the UK?
Do I need a visa to walk in the UK?
Do you have overseas agents we can book with?
Do you have overseas agents we can book with?
Do you have overseas agents we can book with?
Accommodation
Accommodation
Accommodation
Can I choose my own accommodation?
Can I choose my own accommodation?
Can I choose my own accommodation?
How do I know what the accommodation will be like?
How do I know what the accommodation will be like?
How do I know what the accommodation will be like?
Can I ask for en‑suite rooms on my walk?
Can I ask for en‑suite rooms on my walk?
Can I ask for en‑suite rooms on my walk?
What’s the difference between en‑suite and private bathroom?
What’s the difference between en‑suite and private bathroom?
What’s the difference between en‑suite and private bathroom?
Can I get room upgrades within the accommodation?
Can I get room upgrades within the accommodation?
Can I get room upgrades within the accommodation?
Is your accommodation close to the path?
Is your accommodation close to the path?
Is your accommodation close to the path?
What size are UK beds?
What size are UK beds?
What size are UK beds?
Is there WiFi and mobile phone signal at my accommodation?
Is there WiFi and mobile phone signal at my accommodation?
Is there WiFi and mobile phone signal at my accommodation?
What type of beds do I need – twin or double?
What type of beds do I need – twin or double?
What type of beds do I need – twin or double?
What meals are included?
What meals are included?
What meals are included?
Can I book packed lunches and what other options are available?
Can I book packed lunches and what other options are available?
Can I book packed lunches and what other options are available?
What about evening meals?
What about evening meals?
What about evening meals?
Do you cater for vegetarians and special diets?
Do you cater for vegetarians and special diets?
Do you cater for vegetarians and special diets?
Luggage Transfers
Luggage Transfers
Luggage Transfers
How do luggage transfers work?
How do luggage transfers work?
How do luggage transfers work?
How many bags can I have transferred?
How many bags can I have transferred?
How many bags can I have transferred?
Is it possible to store luggage whilst we walk?
Is it possible to store luggage whilst we walk?
Is it possible to store luggage whilst we walk?
What is the weight limit for each bag?
What is the weight limit for each bag?
What is the weight limit for each bag?
Can I save money if I carry my own luggage?
Can I save money if I carry my own luggage?
Can I save money if I carry my own luggage?
How secure is my luggage?
How secure is my luggage?
How secure is my luggage?
Can I get a lift with the luggage vehicle?
Can I get a lift with the luggage vehicle?
Can I get a lift with the luggage vehicle?
I am bringing a dog. Can you transfer its bedding?
I am bringing a dog. Can you transfer its bedding?
I am bringing a dog. Can you transfer its bedding?
Walking On The Trail
Walking On The Trail
Walking On The Trail
How easy are the trails to follow?
How easy are the trails to follow?
How easy are the trails to follow?
What sort of facilities in the way of cafes and toilets are available?
What sort of facilities in the way of cafes and toilets are available?
What sort of facilities in the way of cafes and toilets are available?
Can you help with travel to the UK?
Can you help with travel to the UK?
Can you help with travel to the UK?
What if I get tired and can’t finish the walk?
What if I get tired and can’t finish the walk?
What if I get tired and can’t finish the walk?
I have a fear of heights, is this a problem on the coast paths?
I have a fear of heights, is this a problem on the coast paths?
I have a fear of heights, is this a problem on the coast paths?
Will I meet other people on my walk?
Will I meet other people on my walk?
Will I meet other people on my walk?
Do you advise on things to visit on the routes?
Do you advise on things to visit on the routes?
Do you advise on things to visit on the routes?
Maps, Guidebooks, Equipment & What To Bring
Maps, Guidebooks, Equipment & What To Bring
Maps, Guidebooks, Equipment & What To Bring
What do you provide for the walk?
What do you provide for the walk?
What do you provide for the walk?
Can I provide my own maps and guidebooks?
Can I provide my own maps and guidebooks?
Can I provide my own maps and guidebooks?
Can you send maps overseas?
Can you send maps overseas?
Can you send maps overseas?
What do I need for my walking holiday?
What do I need for my walking holiday?
What do I need for my walking holiday?
Is GPS a good idea?
Is GPS a good idea?
Is GPS a good idea?
Are walking poles required? Can I rent them?
Are walking poles required? Can I rent them?
Are walking poles required? Can I rent them?
Do you provide a packing list?
Do you provide a packing list?
Do you provide a packing list?
Distances, Grades, Weather, Safety & Problems
Distances, Grades, Weather, Safety & Problems
Distances, Grades, Weather, Safety & Problems
How do you work out daily distances?
How do you work out daily distances?
How do you work out daily distances?
What do the walking grades mean on your website?
What do the walking grades mean on your website?
What do the walking grades mean on your website?
Will the estimated walking times work for me?
Will the estimated walking times work for me?
Will the estimated walking times work for me?
Why does my GPS give a different distance to the official mileage?
Why does my GPS give a different distance to the official mileage?
Why does my GPS give a different distance to the official mileage?
What will the weather be like?
What will the weather be like?
What will the weather be like?
What if the weather is too bad to walk?
What if the weather is too bad to walk?
What if the weather is too bad to walk?
Are the trails safe for solo female walkers?
Are the trails safe for solo female walkers?
Are the trails safe for solo female walkers?
What dangers should I know about?
What dangers should I know about?
What dangers should I know about?
What support do you provide when I am walking?
What support do you provide when I am walking?
What support do you provide when I am walking?
Groups, Solo Walkers, Dogs & Children
Groups, Solo Walkers, Dogs & Children
Groups, Solo Walkers, Dogs & Children
What size of group can walk the trails?
What size of group can walk the trails?
What size of group can walk the trails?
Are there group discounts?
Are there group discounts?
Are there group discounts?
Can you arrange walks for single walkers?
Can you arrange walks for single walkers?
Can you arrange walks for single walkers?
Can I take my dog with me?
Can I take my dog with me?
Can I take my dog with me?
Are the walks suitable for children?
Are the walks suitable for children?
Are the walks suitable for children?
Booking My Holiday
Booking My Holiday
Booking My Holiday
How do I book my walking holiday?
How do I book my walking holiday?
How do I book my walking holiday?
When do I need to make the booking?
When do I need to make the booking?
When do I need to make the booking?
Can I book a walking holiday at the last minute?
Can I book a walking holiday at the last minute?
Can I book a walking holiday at the last minute?
What if I need to change my booking?
What if I need to change my booking?
What if I need to change my booking?
How can I pay for my walking holiday?
How can I pay for my walking holiday?
How can I pay for my walking holiday?
Where do I find your Terms & Conditions?
Where do I find your Terms & Conditions?
Where do I find your Terms & Conditions?
Is our money safe with you?
Is our money safe with you?
Is our money safe with you?
Cancellations & Insurance
Cancellations & Insurance
Cancellations & Insurance
Why do I need to have insurance?
Why do I need to have insurance?
Why do I need to have insurance?
What if I need to cancel my holiday?
What if I need to cancel my holiday?
What if I need to cancel my holiday?
What if I do not take out insurance?
What if I do not take out insurance?
What if I do not take out insurance?
Where can I get insurance?
Where can I get insurance?
Where can I get insurance?
What type of travel insurance should I get?
What type of travel insurance should I get?
What type of travel insurance should I get?
Encounter Walking Holidays
Encounter Walking Holidays
Encounter Walking Holidays
Who are Encounter Walking Holidays?
Who are Encounter Walking Holidays?
Who are Encounter Walking Holidays?
Why should I book with you?
Why should I book with you?
Why should I book with you?
How long have you been operating?
How long have you been operating?
How long have you been operating?
Where can I read reviews from your customers?
Where can I read reviews from your customers?
Where can I read reviews from your customers?
What if I have a complaint?
What if I have a complaint?
What if I have a complaint?
How are our holidays and payments protected?
How are our holidays and payments protected?
How are our holidays and payments protected?
How To Contact Us
How To Contact Us
How To Contact Us
Where are your offices based?
Where are your offices based?
Where are your offices based?
What are your opening hours?
What are your opening hours?
What are your opening hours?
What is the best way to contact you?
What is the best way to contact you?
What is the best way to contact you?
Start planning your perfect trip — your trail begins here.
Start planning your perfect trip — your trail begins here.
Start planning your perfect trip — your trail begins here.
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